People problemsSolved.

The Circle Line is a psychometric platform that identifies the behavioural patterns driving - and limiting - your organisation's performance.

Your leadership's experienced.

Your team's smart.

How is performance?

When growth targets accelerate, teams merge, or competition intensifies, instinct isn't enough. The Circle Line gives leaders the behavioural data to act with precision - not guesswork.

Are your people match-fit?

The cost of average.

Lacklustre performance manifests in measurable declines across your business. At worst it can lead to reputational damage, loss of clients and ultimately the downfall of your business.

Attrition
Attrition

Stress and poor mindset are your biggest hidden attrition risk.

75% of executives seriously considered quitting their jobs for better wellbeing support. A record 622 CEOs left their positions during Q1 2024. Losing their knowledge, experience and perhaps clients that leave with them... priceless?

Absence
Absence

1 in 3 sick days are for emotional reasons. Whether due to work stress or home stress, employee absence can be necessary but too much does not usually make the heart grow fonder.

Poor leadership
Poor leadership

Workplace relationships are the leading driver of grievances. In 2023,

54% of grievances cited manager relationships - a direct cost to productivity, retention and reputation.

Human skills matter...

"Culture is absolutely the essence of
all business success or failure."
- Vernon Dennis, Head of Insolvency,
Howard Kennedy LLP.

Now, culture is measureable...

When you can see your culture - as data - you can change it.

Book a demo

Invest in your top talent for...

More revenue

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Sales in professional services is more art than science. It's deeply relational and psychological.
Once the client is won, a happier workforce is clearly associated with companies’ ability to deliver better customer satisfaction - particularly in industries with the closest contact between workers and customers. If you want to build a customer-first strategy, building high employee morale is a necessary (though not sufficient) precondition.

— Harvard Business Review

High performing teams

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Leadership is the art of relating well.
After one Circle Line session, a line manager described how it had transformed a relationship she had, because they now have a shared language and so understand how each other work and thrive.

— Charley Young MBE, Founder of The Girls Network

Thriving individuals

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For the first time in my life I’m sleeping through the night. Thank you Circle Line for what you do.

— Dave, 38, Partner.

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"Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients."

- Richard Branson.

We specialise in top-performing partnerships

City law firms

City law firms

Traditional, hierarchical and high pressure... Yet a select few visionaries look beyond the billable hour to creating teams that are innovative and cohesive for even higher performance.

Learn more

Professional Services

Professional Services

Where revenue is driven by your subject matter experts, performance takes more than just technical skill. Partners need to do, lead and sell - and sustain it.

Read more

Scale ups

Scale ups

Young companies can be volatile and need extra nurturing. 65% of startups fail because of issues between co-founders. We can help you build a partnership that works.

Explore founder package

People who trust us

Gary West

CEO Citysprint

"We are now regularly talking openly about mindset, it's becoming part of our culture. The Circle Line know how to connect and talk to our people. They normalise the subject and ensure we see real uptake and benefit from our investment."

Richard Martin

Founder, The Mindful Business Charter

"I recently read The Circle Line's focus on the legal sector and knew at once that these were people who would be enriching and create a space where I would want to be and learn in."

Filipe Martins

VP People, Cutover

"The Circle Line has become part of the furniture and take-up is extremely high at 27%. We found The Circle Line offer a much more proactive and engaging approach."

Gary West

CEO Citysprint

"We are now regularly talking openly about mindset, it's becoming part of our culture. The Circle Line know how to connect and talk to our people. They normalise the subject and ensure we see real uptake and benefit from our investment."

Richard Martin

Founder, The Mindful Business Charter

"I recently read The Circle Line's focus on the legal sector and knew at once that these were people who would be enriching and create a space where I would want to be and learn in."

Filipe Martins

VP People, Cutover

"The Circle Line has become part of the furniture and take-up is extremely high at 27%. We found The Circle Line offer a much more proactive and engaging approach."

Craft your membership...

Becoming a member of The Circle Line makes you part of a special community of progressive companies. Customising your membership gives you focus and flexibility.

Boost Working Relationships

1- Boost working relationships

Clients who come, and come back. Colleagues who soar, and stay. It takes connection, open communication and authenticity.

Membership Options

Talent Member

Personality Profile

1:1 Debrief

Performance Toolkit

1:1 Wellbeing Sessions

86% of employees return for more

Leader Member

Personality Profile

1:1 Debrief

Performance Toolkit

1:1 Wellbeing Sessions

1:1 Leadership Sessions

1:1 Sales Skills Sessions

Culture X-Ray

52% of employees engage with our work

Culture Member

Personality Profile

1:1 Debrief

Performance Toolkit

1:1 Wellbeing Sessions

1:1 Leadership Sessions

1:1 Sales Skills Sessions

Culture X-Ray

Culture Audit

Team Alignment Sessions

Sessions rated 9/10

Our Expertise

Our platform is built and delivered by accredited psychotherapists who've worked inside major organisations. We understand corporate culture from the inside - and we have the psychological tools to change it.

Philippa Richardson

Founder & Transactional Analyst Psychotherapist

The magic of The Circle Line is that we marry the key ingredients for sustainable high performance.

I founded The Circle Line following a career as a litigator at Dentons, head of marketing in the property development industry, and subsequent retraining as a psychotherapist. I hold a BSc (Hons) Psychology and P.g.Dip. in Transactional Analysis Psychotherapy, and built the platform to translate clinical-grade behavioural insight into tools organisations can actually use. The Circle Line's TA-based psychometric model draws on 70 years of empirically validated psychology - applied directly to leadership performance.

We help your leaders:

  • Grow revenue - improve money-making mentality and client relationship growth by identifying and changing the patterns that limit your sales ability.

  • Improve leadership - You manage processes, you lead people. Leadership is all about relationships. That's our bread & butter.

  • Maintain morale - our technology visualises the behaviour patterns across your leadership so you can see what's getting in the way.

Mel Lawrie

Leadership Coach & Transactional Analysis Psychotherapist

Mel is a Transactional Analyst psychotherapist, leadership coach and former Head of Learning & People Development.

Mel has ten years experience helping leaders to develop effective and inspiring leadership. Her passion for improving people’s lived experience at work draws on her therapy, coaching, and organisational development training and experience to help others consider their own organisation and their place in it. Mel brings decades of lived experience in both positive and more negative environments to her understanding of organisation dynamics, including leading IT programmes for the Scottish Government. Having stepped into senior leadership herself, she is well placed to support people in leadership roles.

Thoughts from the front line...

Psychology at work

City law firms are some of the highest pressure, highest earning organisations on the planet. So they offer lots of cultural insights for any high performance company.

Luck of a saint

Emma Heal, MD of booming new brand Lucky Saint, explores the role of timing, connection and humility in business.

In the Financial Times

The founder of The Circle Line talks to the Financial Times about businesses embracing psychology at work.

Psychology at work

City law firms are some of the highest pressure, highest earning organisations on the planet. So they offer lots of cultural insights for any high performance company.

Luck of a saint

Emma Heal, MD of booming new brand Lucky Saint, explores the role of timing, connection and humility in business.

In the Financial Times

The founder of The Circle Line talks to the Financial Times about businesses embracing psychology at work.