The Circle Line

Your team's fine.

Work's just busy.

Stressful sometimes.

A client is about to walk but no one’s noticed, or your profit’s been static 3 years running, or no one responded to your scintillating staff survey, your partner’s leaving, or they just seem stressed for no apparent reason all the damn time.

You’re strong; you power on.

The cost of average.

Lack-lustre leadership and a graveyard culture is revealed in various metrics. At worst it can lead to reputational damage, loss of clients and ultimately the downfall of your business.

Absence

1 in 3 sick days are for emotional reasons. Whether due to work stress or home stress, employee absence can be necessary but too much does not usually make the heart grow fonder.

Executive turnover

75% of executives seriously considered quitting their jobs for better well-being support. A record 622 CEOs left their positions during Q1 2024. Losing their knowledge, experience and perhaps clients that leave with them... priceless?

Complaints

From griping at the tea point, quiet rebellions, to formal grievances and disciplinaries, discontent costs businesses. 30% of employers saw grievances increase in 2023. The reasons:

Bullying or harassment(67%)

Relationships with managers (54%)

Relationships with colleagues (49%)

In our experience...

"Culture is absolutely the essence of
all business success or failure."
- Vernon Dennis, Head of Insolvency,
Howard Kennedy LLP.

And yet...

"Over 80% of business leaders show fatigue, low motivation, mood swings, and sleep difficulties" - BUPA

Enquire

Invest in your people for...

Thriving individuals

For the first time in my life I’m sleeping through the night. And I owe it all to my therapist. Thank you Circle Line for what you do.

— Dave, 38, Director.

Cohesive teams

After one Circle Line session, a line manager described how it had transformed a relationship she had, because they now have a shared language and so understand how each other work and thrive.

— Charley Young MBE, Founder of The Girls Network

Satisfied clients

There is a strong statistical link between employee well-being reported on Glassdoor and customer satisfaction. A happier workforce is clearly associated with companies’ ability to deliver better customer satisfaction - particularly in industries with the closest contact between workers and customers. If you want to build a customer-first strategy, building high employee morale is a necessary (though not sufficient) precondition.

— Harvard Business Review

Positive culture

We’re now regularly talking openly about mindset, it’s becoming part of our culture. The Circle Line know how to connect and talk to our people. They normalise the subject and ensure we see real uptake and benefit from our investment.”“Before The Circle Line, we’d never had a partner like them. We have an EAP but it's not personal or going to impact our internal culture. Whereas The Circle Line is visible and human. Whether it’s with a webinar on team dynamics or extending support to an employee’s wife having a tough time after childbirth, The Circle Line team are always there.

— Gary West CEO, CitySprint

Big impact

Motivating by money alone only takes you so far. It’s a sense of purpose that drives teams to their fullest potential, personally and in society at large: We believe that business can play a big role in creating a better, fairer society – by making the most of its greatest asset, its people, and working with others to stimulate change at scale.

— Simon Milton Pulse Brands

Sustainable profit

We performed tremendously well throughout the pandemic, successfully raising our Series B funding. More importantly, we’ve seen employee engagement stay consistently high and not encountered significant staff attrition. While we can’t attribute all of this to our People Program, I’m certain that the strong foundations we’ve put in place have helped massively.

— Alex Duell VP People, Cutover

Join a community of progressive companies who recognise that their team and culture is their competitive edge.

Book a demo

"There's no magic formula for great company culture. The key is just to treat your staff how you would like to be treated."

- Richard Branson.

Our specialisms

City law firms

Highly pressured environments with a sharp focus on billable hours and iron deadlines mean teams need to be robust, cohesive and high performing.

Learn more about city law firms

Scale ups

Young companies can be volatile and need extra nurturing. 65% of startups fail because of issues between co-founders. We can help.

Explore support for founders

Purpose led

Companies who realise that long term sustainable profit is driven by their people and underpinned by responsibility for our planet and communities.

People who trust us

Gary West

CEO Citysprint

"We are now regularly talking openly about mindset, it's becoming part of our culture. The Circle Line know how to connect and talk to our people. They normalise the subject and ensure we see real uptake and benefit from our investment."

Richard Martin

Founder, The Mindful Business Charter

"I recently read The Circle Line's focus on the legal sector and knew at once that these were people who would be enriching and create a space where I would want to be and learn in."

Filipe Martins

VP People, Cutover

"Pip, Will and The Circle Line team of therapists have become part of the furniture and take-up is extremely high at 27%. We found The Circle Line offer a much more proactive and engaging approach that superseded the faceless and less engaging nature of an EAP."

Gary West

CEO Citysprint

Richard Martin

Founder, The Mindful Business Charter

"I recently read The Circle Line's focus on the legal sector and knew at once that these were people who would be enriching and create a space where I would want to be and learn in."

Filipe Martins

VP People, Cutover

Craft your membership...

Becoming a member of The Circle Line makes you part of a special community of progressive companies. Customising your membership gives you focus and flexibility.

1- Boost working relationships

Clients who come, and come back. Colleagues who soar, and stay. It takes connection, open communication and authenticity.

Your bespoke package

1:1 Development

1:1 Leadership Development

1:1 Executive Therapy

Personality profiling & 12 Tools

Mediation

Crisis Response

Sessions rated 9/10

Experiential Training

Leadership Retreat

Culture Pod

Group Workshops

Team Away Day

Mandatory manager training

52% of employees engage with our work

Educate & Engage

Engagement programme

Culture Pod

Personality profiling & 12 Tools

Webinars

The Circle Line magazine

86% of employees return for more

Our Expertise

We’re a team of accredited psychotherapists with decades of real-world corporate experience who’ve designed a special process and community to help leaders bust their limits, in life and work.

Philippa Richardson

Founder & Transactional Analyst Psychotherapist

"The magic of The Circle Line is that we're expert Transactional Analyst Psychotherapists as well as experienced business people.

I married my experience as an analytical ex-litigator, then head of marketing, with my psychology training. I then married these deep people skills with technology to create a tech-enhanced service that will lift the lid on your culture, visualise it, and change it forever.

Whether you're here for help in your personal life or with managing clients, delegating or leading, the quality of your interactions will influence the quality of your life. Master the art of the transaction and the world is your oyster.

How we can help you:

We work with individuals, teams, and cultures - improving your relationships and mentality, identifying and changing the patterns that limit you.
We're Transactional Analysts - one of the cornerstones of modern psychology. As it says on the tin, we analyse transactions - the interactions within and between us that are the building blocks of life and of business.
Our school of psychology has been empirically-developed over 70 years. Internationally recognised, we've distilled these decades of wisdom into one service for leaders and teams.
Our technology visualises the behaviour patterns in your culture, teams and people - it's the only online Transactional Analysis platform in the world.

Will Daniel-Braham

Leadership Coach & Transactional Analysis Psychotherapist

"I have over 25 years of experience delivering training and developing leaders and CEO's from start-ups to large organisations. I’ve worked in the private, public and voluntary sectors with leaders from HSBC, Ernst & Young, Stella McCartney, Morgan Stanley to UNICEF and the Fire Brigade.

I also featured as a coach in Channel 4 documentary, 'Ballet Changed my Life' supporting the development of a group of marginalised young people to perform Prokofiev’s Romeo & Juliet, alongside Birmingham Royal Ballet.

I'm a go-getter, love technology and have been instrumental in the development of small start ups and larger SME’s through coaching, training and the development of staff, managers and leaders."

Thoughts from the front line...

Psychology at work

City law firms are some of the highest pressure, highest earning organisations on the planet. So they offer lots of cultural insights for any high performance company.

Luck of a saint

Emma Heal, MD of booming new brand Lucky Saint, explores the role of timing, connection and humility in business.

In the Financial Times