Group Roles: Which do you play?

Groups are complex systems. Whether a family of a friendship group, they can be fraught with complex dynamics and transactions.

In groups often different roles develop between members, or between one individual and the rest of the group or family. We might act differently with one person compared to another.

We usually have a favoured role, developed as a way to get what we needed as children in our family of origin. Our role helped us get attention, affection, or approval. It helped us avoid punishment, blame or neglect.

We developed roles early in life as a way to get what we needed.

A question for all of us is – do we still need to play the roles we learnt? Can we test out being different… and simply be ourselves? That approach is less predictable, but ultimately freeing and potentially more rewarding.

The below are the commonly seen roles that we take on in our family systems – and therefore usually in subsequent groups throughout life. You may perform one or several, or different roles with different people. Which of these sound familiar…?


This is the good and responsible person: a high achiever and the pride of the family. The Hero may overcompensate to avoid looking or feeling inadequate. They’re often a good leader and organiser, goal oriented and self-disciplined. Sometimes, however, the hero lacks the ability to play, relax, follow others or allow others to be right.

Would you like relax, and let others take over occasionally?


The Rescuer takes care of others needs and emotions and problem solves for others. The rescuer might have difficulties with conflict and take on the role of rescuer in the name of helping others, though often it is to meet their own needs such as relieving their own anxiety. This person doesn’t realise that sometimes helping hurts. They they live with a lot of guilt and find it challenging to focus on themselves.

If this is you, remember to look after yourself too, and do something just for you.


The Mediator can be a rescuer type although they mainly work to keep the peace. They do the emotional work of the group to avoid conflict, acting as a buffer. They do this in the name of helping others although it may also serve their own needs.

This can be a healthy role depending on how the person mediates. Just remember it’s not always your responsibility to keep the peace, and conflict is not always a bad thing; sometimes things may need to be said.

Lost child

The lost child is the subservient “Good” person. They are obedient and often passive, perhaps hidden in the family dramas or traumas; they stay hidden to avoid being a problem. Generally this person is flexible and easy-going however they may lack direction and, being fearful of making decisions, can follow without questioning.

If this sounds familiar, focussing on what you want, what “problem” you fear creating, can help you identify what you need too.


This is the person the other group members feel needs the most help. Usually this is a member in need of treatment, or in treatment.  Where a family has been unable to work through their own problems, often troubles show up in the Outcast. This person may have great strengths such as a sense of humour, a greater level of honesty, and the willingness to be close to their feelings. Yet there can also be an inappropriate expression of feelings, and perhaps they may experience social or emotional problems.

Group or family “problems” are not solely yours to bear; they are shared and the result of a dynamic between people. Talking to a professional can really help untangle things.


The Switchboard is the central information centre within the group. They keep track of what’s going on, aware of who is doing what and when. This person has strength in being the central person to go to and in understanding how the group is doing. However, this person focuses on everyone else’s issues rather than their own – when they cannot and are not obliged to solve, or listen, to everything for everyone else, always…


The clown uses humour to offset conflict in order to create a sense, or an illusion, that everything is okay. This person has a talent to readily lighten the moment and see the light and the funny side. However they may also hide their true feelings – which over time is not healthy. It’s ok to not feel ok sometimes.


The Thinker provides the objective reasoning and focus. Their strength is being able to see situations in a logical objective manner.

This is very valuable, however they may find it difficult to connect emotionally with others, or themselves. Recognising and experiencing a balance of thoughts and feelings is important to our mental health. Gradually, the Thinker can get used to feeling, if they allow themselves to. It can help provide a richer way of living, and our emotions are a great source of information too.

Power broker

The person in this role works maintaining a hierarchy in the group, with him or herself at the top. For them, their safety and security in life depend on feeling in control of the environment around them.

This is understandable, especially in uncertain times, but life is full of change. There are some things we can control, and some things we can’t. Learning to recognise and accept that is a valuable step in our growth.


The cheerleader provide support and encouragement to others. This is a wonderful skill – but there does need to be a balance in taking care of their own needs whilst also providing a positive influence on those around them.

Remember to cheer for both sides of the equation – for you as well as others.


This person reflects back the group system as it is. At times their challenge is how that information is relayed. Other members of the group might be offended or feel threatened because of the power of the truth that they see, and say. Strength is found when this person is coupled with another positive role, such as cheerleader.


Where did you fit in as child? And what role do you continue to take on now? Do you still want that role…?

As adults, we no longer need to adapt to every constraint, quirk and demand of a family system. We are independent self-sufficient beings that can now choose how we act in response to people’s behaviours – in a way that is perhaps more balanced, varied and more useful.